When Snapchat doesn’t work as expected then knowing how to fix Snapchat can help you to run the application smoothly. Snapchat is a popular social media app that allows users to share Snaps with friends and groups. This service is available on both Android as well as iOS devices. Just like other apps, even Snapchat tends to face issues occasionally. So, today, I will show you how to fix Snapchat if it keeps crashing. You can try these few fixes to make the app run smoothly again. Without wasting much time, let us now check out how to fix Snapchat when it isn’t working correctly.
How To Fix Snapchat?
In this section, I will teach you how to fix Snapchat when the service is offline. Here, I have given a number of ways you can try to fix it and make it run again!
- Check your Snapchat username and password
- Restart your device
- Check internet connection
- Force restart the app
- Clear app cache
- Check for updates
- Check app network permissions
- Check if the account is locked
- Delete previous conversations
The best way to fix this issue is to troubleshoot the issue by trying these fixes one at a time. You can now keep on reading further to learn how to fix Snapchat crashing on iPhone/Android.
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Different Ways To Fix Snapchat
In this section, I will explain to you how to fix Snapchat not working in detail.
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Check Your Snapchat Username And Password
Sometimes, we accidentally misspelled the username or password. While using Snapchat make sure you double-check that you’re entering the correct username and password. You can also log out and log back into your account to re-sync all your conversations.
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Restart Your Device
Another easy way to troubleshoot this problem is restarting your phone. A simple restart can often fix most issues if the app isn’t opening or working properly. If restarting the phone didn’t work, you can try other solutions listed below to know how to fix Snapchat crashing.
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Check Internet Connection
The most underrated solution is to check your internet connection! Sometimes, your network provider might face connectivity issues or you have exhausted the data limit. In this case, simply try switching to mobile data if Snaps are not loading on the Wi-Fi network.
You can keep on reading further to know how to force restart Snapchat.
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Force Restart The App
If the above fixes didn’t help to solve the issue, you can force-stop the Snapchat app. Simply head towards Android’s Settings app and select Apps & Notifications. Here, choose Snapchat and select Force Stop. The steps to force restart the app might vary slightly depending on your device. Try to open the app after doing this and check if the issue is fixed.
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Clear App Cache
Sometimes, you might have a problem with corrupted data in Snapchat’s app data cache. Follow these steps to clear the app’s cache to solve the Snapchat not working issue.
- Press and hold the Snapchat app and select the “ i” button to access the App Info page.
- Then, tap on Storage & cache and select Clear Cache.
This will help you to remove the app’s cache on your Android device. Now, check if it has fixed the problem.
Note: If you’re using an iOS device, delete and reinstall the app as there is no way to clear Snapchat’s cache.
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Check For Updates
When you are using an outdated version of the messaging app, the new features of Snapchat might not work for you! Simply update the app from the Google Play Store or App Store to fix an error related to the older version. Otherwise, update your phone’s software if updating the app didn’t fix the issue.
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Check App Network Permissions
On Snapchat, if you get a black screen instead of the camera view then Snapchat may not have the correct permissions to function. Using the following steps you can check Snapchat’s permissions within the app.
- Launch Snapchat and tap on your avatar icon.
- This will open up your Snapchat profile.
- Tap on the Settings icon to choose Permissions under the Privacy section.
- Here, adjust all permissions for the app.
You can also manage your Snapchat permissions on your iPhone/Android device via Settings. Simply open the Settings app >> Snapchat >> Turn on all important permissions. This includes Location, Photos, Phone, Camera, Cellular Data, and Microphone.
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Check If The Account Is Locked
You cannot access the app if your Snapchat account is locked. An account can be locked due to several reasons such as a third-party app. You can contact Snapchat if you found your account is locked. Simply provide some details related to your account usage.
Continue reading to know how to fix Snapchat not opening.
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Delete Previous Conversations
If you still cannot get rid of the issue, don’t panic! We have one last option for you to solve the problem. Simply delete all conversations with the problematic friend. Go to Snapchat >> Account >> Settings >> Clear Conversations. From the list of friends, tap on the X button to delete the entire conversation. The only drawback of this method is that you will lose unopened Snaps.
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FAQ
How Do I Fix My Snapchat Glitch?
If Snapchat is up but still isn’t working for you, close the app and re-open it. If the issues persist, try logging out of your account and logging back in. This will resync your local snaps with the server and may fix the problem. Additionally, uninstalling and re-installing the app sometimes works too.
How Do You Reset Snapchat App?
Force close Snapchat on Android.
Tap the overview button or swipe and hold from the bottom of the screen (on Android 10 or later) to open the recent apps panel. Find Snapchat from the recent apps, then swipe it up to close it. You may also tap the Clear button to clear all the recent apps.
Why Is Snapchat Not Working 2022?
Users won’t be able to run Snapchat if it’s not up to date. From Internet issues to other apps slowing the Snapchat. A quick fix is to soft reset Snapchat. Just delete app and reinstall it to do so.
Why Is My Snapchat Not Letting Me Log Back In?
One of the easiest, most straightforward things to do if you’re having a login issue on Snapchat is to check if the app needs any updating. Launch the App Store from your Home screen. Tap your avatar in the upper-right corner of the screen. Pull to refresh the updates screen to see if there is a Snapchat update.
Why Is My Snapchat Broken?
If Snapchat is not working properly, there are a number of possible causes. The most common fix is to restart the app, or if that doesn’t work, restart your phone. Clearing the app’s cache and deleting conversations are among the other troubleshooting methods you might need to use.
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Why Is Snapchat Crashed?
If you’re experiencing problems where Snapchat keeps crashing on Android or iPhone, then updating to the latest version of Snapchat may fix the problem. Your phone should automatically update the Snapchat app, but if the update hasn’t been applied yet, it’s possible to manually update it.
Can Snapchat Account Be Hacked?
Your Snapchat account may be compromised or hacked if you notice suspicious behavior such as: Spam sent from your account. An alert that someone logged into your account from a different location, IP address, or device. Having to continually re-log in to the app.
Why Won’t Snapchat Work On My Chromebook?
Ensuring that your Chromebook is updated goes a long way in making sure that you can easily install Snapchat on your Chromebook. You will need to check the version of the operating system and update it as needed so that it has the latest features and security patches, allowing you to easily get Snapchat on Chromebook.
Conclusion
In the above article, I’ve discussed how to fix the Snapchat bug along with various solutions for Android/ iOS devices. Any trouble regarding our beloved social media apps gives us chills! Deleting the app and reinstalling will pretty much solve almost all Snapchat problems. This helps your system to have some rest if it is not in good working condition. You can clear cache and cookies for camera troubleshooting as they play an important role in slowing down the device. Once you learn how to fix Snapchat, you can easily get out of this mess to get back refreshed and stable!